We offer service on all of our equipment. Our in-house certifed service department is more than happy to assist you.
Please call, fax or email us:
Phone 310 689 2372
Fax 562 742 1375
Email: Support@SwissSystems.com
For household units:
You can either bring by or ship in your unit. We encourage you to call us first as we might be able to troubleshoot through the phone. When shipping, please contact us in advance for a RA number. Also make sure to include a check. The shipment should beinsured and packed properly. Staples offers a good packaging and shipping service if needed.
Our address:
Swiss Systems Inc.
Attn: Service household
1450 E. 29th St.
Signal Hill, CA 90755
We charge a drop off fee of $ 65.00, which includes 1/2 hour of labor. Should the repair require adittional parts or services, we then quote you the difference for your approval. Should you for any reason change your mind, we then allow you to credit the inital fee towards any new replacement unit. We also carry refurbished household units, when available. We then would credit the drop off fees towards accessories.
For commercial units:
Most of the times, we are offering on-site service. We encourage you to call us first as we might be able to troubleshoot through the phone. You then, if necessary can still decide to have us visit you. We charge a Diagnostic and a trip fee. Also do we have an after-hours emergency hotline below,- During business hours: 310 689 2372 or
Support@SwissSystems.com
